
Australia - JeanDecember 2, 2013
Dear Mr. McMillen
I recently used your website to find a travel agent to help me plan an itinerary to Australia and New Zealand. I am usually very capable of creating our itinerary/transportation/accommodations but found I was overwhelmed by the vastness and unknown of both Australia and New Zealand.
Much to my dismay I decided I needed professional advice. Somehow, I found your website and decided to take a chance and call for advice. I was referred to Kristi Roberts, an Australia/New Zealand expert and talked quite a long time with her. Kristi had a vast knowledge of information and a great personality and I decided to see what she would come up with.
I explained what my husband and I liked to do, gave her the length of time we had available to travel, and also told her of my hotel philosophy.
Kristi really understood and created an amazing itinerary for us that we barely modified. She understood the amount of time that each place needed and helped us plan from Queensland, Australia to Dunedin, New Zealand at the furthermost points of our itinerary.
We decided to be adventurous and Kristi rented us a Maui campervan. We went tubing in Waitomo Caves, did a tour of Kangaroo Island, trekked the Milford Sound, and stayed at the Lodge at Larnach Castle on the Otago Peninsula.
Kristi arranged all of that and more. I literally showed up with my voucher book and presented proof of prepayment for activities, transportation, and accommodations and everything was accepted without question. It was incredibly freeing to have her make all of the arrangements as I was working extremely long hours before we left for the trip.
I will certainly recommend Travel Wizard and Kristi to any of my friends who are traveling to Australasia and the South Pacific. She is definitely an expert and my husband and I really could not have done this trip without her help.
Sincerely,