Contact Us

If you are interested in planning a vacation, click on this “Plan or book you luxury vacation”
If you are interested in planning a cruise vacation click on this, “Plan or book your cruise vacation“.
If you are interested in our travel agent opportunities click here“.
Please use this email address for all business inquiries.
Our vacation and cruise planners work every day.
Our administration office hours are 8:00 am Pacific Standard Time to 5:00 PM. Call 1 415 827 4981.

If you are on vacation and need immediate assistance first call your personal travel advisor’s cell phone number.  We are available for emergencies at all times.

Donna & Bob McMillen established in May 1998 as the premier luxury travel agency catering to discerning and VIP travelers, with a specialization in serving elite families. Our mission has always been to provide personalized, white glove service that surpasses client expectations and creates extraordinary experiences.

As a comprehensive luxury travel agency, we specialize in crafting tailor-made travel experiences for our distinguished clientele. Our expert advisors blend their destination expertise with personalized service to arrange flights, car rentals, accommodations, transfers, cruises, and tours. We focus on securing exclusive privileges and luxury vacation opportunities that are not typically available through other online travel companies.

At, we recognize the individuality of each client and work closely with them to create bespoke travel itineraries that cater to their specific needs and preferences. Our travel advisors foster strong relationships with properties, cruise lines, on-site providers, and more. This enables us to offer our clients privileged access, upgrades, and VIP experiences that elevate their travel encounters.  Our clients greatly value having their own dedicated destination specialist, with direct access to our team throughout the entire travel process, from planning to post-trip support. They appreciate our expertise, meticulous attention to detail, unwavering reliability, and the trust we build.

Our travel advisors not only plan and arrange our clients’ vacations but also forge enduring relationships with them, often becoming trusted friends.  Our unwavering commitment to excellence and personalized service has garnered recognition from leading media outlets and prestigious award programs, including the Discovery Channel, NBC Today Show, Conde Nast Traveler, ESPN TV, Forbes Magazine, The Ellen DeGeneres Show, Neiman Marcus Awards Program, The Wall Street Journal, as well as six consecutive Magellan Awards for the Best Online Travel Guide with The Best Reviews and Tech TV’s Best of The Web Award.

We cordially invite you to experience convenience and peace of mind in planning your next luxury vacation with Discover the unparalleled difference of working with our Virtuoso advisors and enjoy our exclusive rates, which are frequently significantly lower. These rates often include complimentary room upgrades, exceptional deals on business, and first-class airfare, as well as other complimentary perks such as meals and amenities., 463 Por La Mar Circle, Santa Barbara, California 93103
Monday through Friday 8:00 am to 5:00 pm PST
Start with our vacation planner so we can match you with our most suitable travel advisor. We do it all for you, air, car, accommodations, tours, you name, it in a seamless luxury vacation experience you will treasure for a lifetime.